Qootec

How can we help you?

Contact Us

Mobile: +86 13823345784

Email: sales@qootec.com

Q:Out of warranty?

  • Products that have exceeded the warranty period are not covered by warranty.

  • Products that have been damaged due to human factors are not covered by warranty.

  • Products that are damaged due to improper operation are not covered by warranty.

  • SSDs that have exceeded the TBW (Total Bytes Written) limit are not covered by warranty.

Q:Warranty process?

  • Step 1. Asked for RMA table with Qootec.

  • Step 2. Fill and table and send back to us.

  • Setp 3. After Qootec check the details and everything is no problem, we will ask you ship back to our warehouse or replace with new products.

Q:Warranty time?

  • 3 Years (SSD based on TBW or warranty period).


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