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Industrial SSD, in simple terms, refer to solid-state storage designed to meet the requirements of industrial environments. From the perspective of the inherent principles of SSDs, there is no difference between industrial and consumer grade SSD. In fact, consumer products often outperform in terms of read and write performance metrics.
Here are the main characteristics of industrial-grade SSDs:
Reliability and stability are paramount. Stable, stable, stable! Stability is the overriding rule in the industrial sector. Some industrial industries are not even concerned with how fast you run, but rather with whether you will fail during 24/7/30/365（24 hours, 7 days, 30 days and 365 days） operation and what the MTBF can achieve.
Wide operating temperature range. An ambient temperature range of -20 to 70 ℃ is the most basic, -40 to 85 ℃ is common, and -55 to 90 ℃ working environments can also be encountered. Of course, there are military-grade products with -55 to 125 ℃, which are beyond the scope of this discussion.
Power Loss Protection measures. The usage environment for industrial SSDs is extremely complex, with surges, unexpected power-offs, EMC, dust, mold, salt fog, and moisture all posing fatal threats to electronic products. This requires SSD manufacturers to have sufficient protective measures in product design, such as "Conformal Coating," "Power Loss Protection," "AES Encryption," and "Destruction," which are perennial topics.
Clear customer demand differences. Due to the variety of actual environments in which industrial products are used, it is difficult to achieve mass production like commercial products. The idea of "one trick to rule them all" is simply unthinkable. Even the same product can evolve into different "siblings." Therefore, the product manager of industrial SSDs often faces customers with a look of "despair."
Long life cycle. After undergoing various rigorous tests and certifications, industrial SSDs will be "sealed as a sample." For a long period in the future, you must ensure the long-term supply of this product model, without changing any hardware or software in the process. Even if you have better-performing, cheaper products, they will not be replaced as long as the production materials for this product model are available on Earth, and they will continue to demand continuous supply as is.
High after-sales costs. Qootec guys has once taken a "flying" trip of thousands of kilometers to deal with a resistor worth less than a penny. The key is that this resistor directly caused the entire computer system to not work properly, resulting in the customer's product not being delivered on time, and ultimately leading to the goods not being transported on time. Although the final result was satisfactory, the high cost did indeed teach us a lesson.
After-sales are not just "replacement." The after-sales service for industrial SSDs is by no means a simple replacement. It is essential to truly identify the cause of the failure and to verify the cause using different methods. Friends who have done this must know that this is definitely the work of an "ascetic monk." In summary, after the "BUG" is eliminated, we gentlemen will doubt our own design level. However, from most after-sales experience, the problem is often not so serious, and it is usually some minor details that are not valued that cause problems.
What Qootec industrial SSDs pursue is product diversity (including various forms such as SATA, PATA, PCIe, USB, and also including products for 0~70℃, -20~75℃, -40~85℃), stability (through fixed BOM, rigorous production test processes, and selection of raw materials), and thoughtful services (customized requirements, 24-hour online service, and after-sales service) to meet the needs of most customers in the industrial field.
